Terms of service

Simple rules that keep the platform fair for everyone.

By using Service Hub you agree to these terms. They are designed to protect customers, providers, and the integrity of the marketplace.

Service Hub app preview

For customers

Post accurate job descriptions. Only request services you genuinely need. Confirm completion honestly — false confirmations affect provider livelihoods.

For providers

Provide accurate business information during verification. Deliver the service you quoted. Communicate through the platform so records are kept.

Payments

Payments are processed securely through Paystack. Service Hub holds funds in escrow until job completion is confirmed. Disputes are reviewed using full job history.

Account conduct

Accounts used for fraud, harassment, or misrepresentation will be suspended. Serious violations may be reported to relevant authorities.

Platform foundation

Designed for production service operations.

Verified provider readiness Private API workflows Request timeline history Offer and assignment locks Ratings and trust metrics Realtime tracking ready