Contact us

We are here to help.

Have a question about a job, a payment, or your account? Reach out and our team will get back to you as quickly as possible.

Service Hub app preview

Customer support

For issues with an active job, use the in-job chat first so our team has the full context. For account or payment questions, email us directly.

Provider support

Questions about verification, payouts, or a specific job? Email us with your registered email address and job reference number.

Email us

support@servicehub.app

Response time

We aim to respond to all enquiries within 24 hours on business days. Urgent safety issues are prioritised.

Platform foundation

Designed for production service operations.

Verified provider readiness Private API workflows Request timeline history Offer and assignment locks Ratings and trust metrics Realtime tracking ready